RNS 315 Voice Recognition

Discussion in '2012-2016 VW Passat TDI forum' started by Hugh Jampton, Aug 21, 2013.

  1. Hugh Jampton

    Hugh Jampton New Member

    Joined:
    Aug 21, 2013
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    Car:
    passat estate sport 170 dsg
    Hi All,
    New to this forum and new to VW too.
    I have a 2013 Passat Estate 2.0 TDI Sport 170 DSG Bluemotion (UK Name for car) bought recently.
    All is well and really enjoying the car. Economical, powerful enough and loads of room inside.

    The RNS 315 bluetooth voice recognition is either not working, not fitted or disabled.

    Part No. 3C0035279M
    Software 0319
    System Hardware H52

    I believe all other functions are working correctly.

    Pressing the microphone button on the steering wheel justs mutes the sound.

    Has anyone got this feature to work on an RNS 315 ? preferably on a recent Passat but I guess any car will do.

    Regards,
    Hugh.

    Hi All,
    Just found a youtube vid showing this function working. Also shows how to change last name first name in the phone book.
    I guess here in the UK we will have to pay extra for something to be done.
    Here is the link:-
    http://www.youtube.com/watch?v=I4Rbfl4Hk2U

    Cheers All,
    Hugh
     
    Last edited by a moderator: Aug 21, 2013
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  2. BPofMD

    BPofMD Member

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    Car:
    2012 Passat SE TDI
    Works fine on mine...I didn't have to select anything - it worked as soon as I paired my phone to it!
     
  3. Mr Brightside

    Mr Brightside New Member

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    Aug 22, 2013
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    Car:
    Passat Alltrack 170DSG
    I have exactly the same problem on a brand new Passat Alltrack :eek

    Other than that its a fabulous car :thumbsup
     
  4. BPofMD

    BPofMD Member

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    Car:
    2012 Passat SE TDI
    Have you guys returned the car to your dealer?
     
  5. Hugh Jampton

    Hugh Jampton New Member

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    Car:
    passat estate sport 170 dsg
    Hi BPofMD,

    I took mine back to be told by the sales person it wasn't fitted to mine, but is on the RNS 510 and it could be up-graded, at significant cost, of course.
    A tech guy seemed to think it should work but didn't understand why it wasn't. (Not much help)

    I have also spoken to a specialist who was very knowledgeable and seemed to think it has not been enabled and will look into it further and let me know what he finds out.

    I explained to the sales person I thought the system could be dangerous as the only way to make a call is by manually going through the phonebook on the multi function display, only to be told I should not be using it anyway, good stuff eh!

    I now know it works in other countries so I see no reason for it not to work in UK.
    I'm not going to let go of this and will pursue this as far as is possible.

    Any news from Mr Brightside ? (UK Passat Alltrack) same problem.

    Regards,
    Hugh.
     
  6. Hugh Jampton

    Hugh Jampton New Member

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    Car:
    passat estate sport 170 dsg
    Hi All,

    Sorry it's been a while since I last updated this thread, lack of time........

    Just spoke to a tech guy at the dealers who after saying the voice control was not fitted admitted it might not be activated :thumbsup
    I asked about a possible software update to activate it, he said, if he plugs in a computer it will go to VW and find out what the spec on my car is and keep it the same.
    However, if I knew the code to activate it, it can be done, assuming the RNS 315 is capable of voice recognition.
    I have found that my unit, part no. 3C0035279M should be capable.
    I have also found details of the coding, but in French, which I do not speak, and google translate seems not to like.

    I have seen on here somewhere the coding to allow it to work, I have looked but can not find it.

    If anyone could help it would be most appreciated.

    Regards,
    Hugh.
     
  7. mattjames1980

    mattjames1980 New Member

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    Car:
    VW PASSAT Highline 2.0 2013 Saloon
    Location:
    Newcastle Upon Tyne
    Did you resolve this in the end Hugh? bought my passat on saturday and this is the only issue that i have with it.

    have the same unit (as far as i can tell) on my seat leon '11 and works fine.

    just phone benfield VW and they said bring it in for a check to see if can enable it.

    found this - http://www.remkoweijnen.nl/blog/2011/08/26/rns-315-enable-the-hidden-bluetooth-carkit/

    the comments after mention it may not be possible anymore using the above method though...

    i'd rather do it through legitimate channels if possible anyway
     
  8. DanJones

    DanJones New Member

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    Car:
    VW Jetta 1.6 Bluemotion Limited Edition
    Location:
    Somerset
    Hi Hugh and Matt,

    I have just purchased a VW Jetta 2013 demonstrator and am having the same issue. The Voice Commands button doesn't activate any of the commands.

    Did you get this fixed?

    I look forward to your reply!

    Thanks,

    Dan
     
  9. mattjames1980

    mattjames1980 New Member

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    Car:
    VW PASSAT Highline 2.0 2013 Saloon
    Location:
    Newcastle Upon Tyne
    i phoned vw and taking it in for a look. Service manager rang round the houses and came back with "no one is sure" which he apologised profusely for but said "bring it in and we'll hook it up for a look what we can enable" which was nice of him but will see what they say about cost etc... Been sent this since by another forum user... Not clear on the RNS315 but will mention it when i go in
    http://www.myturbodiesel.com/wiki/bluetooth-9w7-module-voice-control-retrofit-swap-install-and-faq
     
  10. DanJones

    DanJones New Member

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    Hi Matt,

    Thanks for getting back to me. Would it be possible for you to let me know on this thread once you've been in and gotten the low down from your VW dealer?
    I'd be interested to know what they are going to try and charge, for turning on a feature that is already present in the RNS315 and should be available as standard.

    I had a quick look at that link, seems like quite the lengthy process for updating it manually. Hopefully the VW dealer shed some light on the situation.
     
  11. mattjames1980

    mattjames1980 New Member

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    saying can only be done by VW Germany which is sh*t as i bought it from VW Benfield.... Saying wont touch the codes.
     
  12. DanJones

    DanJones New Member

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    Somerset
    Oh brother, that's poor customer service. I'll pop into a VW dealer near where I live and see what they say if I get a chance soon.

    And I'll post an update on here also... I might print off the page from that link and show it to them.
     
    Last edited: Mar 20, 2014
  13. mattjames1980

    mattjames1980 New Member

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    aye they acknowledged it was possible. Spoke to the salesman i bought it through, he had a word and they said £65 + vat which was "cost price" apparently... Got number for another garage and I'll give them a call later today and let you kkow
     
  14. mattjames1980

    mattjames1980 New Member

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    VW PASSAT Highline 2.0 2013 Saloon
    Location:
    Newcastle Upon Tyne
    other garage said they could do it either £35 or £75 depending on my exact model. But they're only open Monday to Fri 9 -5... I'm losing the will to live here
     
  15. DanJones

    DanJones New Member

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    VW Jetta 1.6 Bluemotion Limited Edition
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    Matt,

    Any progress with your other local garage? I was going to go in on Saturday, but couldn't in the end.

    It would be nice if Apples new Car Play worked with RNS315.

    Hope your still alive! ;-)
     
  16. mattjames1980

    mattjames1980 New Member

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    VW PASSAT Highline 2.0 2013 Saloon
    Location:
    Newcastle Upon Tyne
    Lad is coming round with the kit on Saturday to have a look, will post results when I know
     
  17. DanJones

    DanJones New Member

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    Ok thanks - looking forward to it!
     
  18. DanJones

    DanJones New Member

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    Hi Matt, any progress to report?
     
  19. mattjames1980

    mattjames1980 New Member

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    VW PASSAT Highline 2.0 2013 Saloon
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    Newcastle Upon Tyne
    sorry mate, taking car back to vw to trade in for an estate. Thought id better leave it as is till then. Will give it a go and post on here when i sort a different car.
     
  20. DanJones

    DanJones New Member

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    Ok Matt... Thanks for the update... Hope the Estate works better for you. Keep me posted!
     

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