No heat on the cabin on the passenger side - Passat 2013 TDI

Discussion in '2012-2016 VW Passat TDI forum' started by Ro_chi, Nov 17, 2017.

  1. Ro_chi

    Ro_chi New Member

    Joined:
    Oct 28, 2017
    Messages:
    2
    Car:
    vw, passat TDI, 2013
    Location:
    Woodbridge, On, Ca
    I am getting no heat on the passenger side. Fell like the air is coming from outside
    The driver side is working good, I can adjust the temperature
    Any idea?
     
  2. Keithuk

    Keithuk Super Moderator

    Joined:
    Aug 29, 2010
    Messages:
    7,170
    Car:
    2010 Golf GTD (170) CBBB
    Location:
    Stoke on Trent, England
    First posts normally go in introductions else you could get a free fix and we never see you again!!!

    Don't think that making an intro will fix this comment as you've already ask the question.

    Forum Rules and Guidelines

    You need to get your motor scanned (preferably with VAG-COM\VCDS) for any error codes logged in the ecu and post them, that will save a lot of guessing.
     
    Last edited: Nov 28, 2017
  3. Ro_chi

    Ro_chi New Member

    Joined:
    Oct 28, 2017
    Messages:
    2
    Car:
    vw, passat TDI, 2013
    Location:
    Woodbridge, On, Ca
    Sorry,
    It was -2C this morning here in Canada and I am getting more and more disappointed by VW.
    I have a 2013 Passat tdi. Two weeks ago I replaced the coolant temperature sensor, last week I replaced the NOx sensor, so I am loosing it.
    It is my 3rd Passat and the worst by far.
    Thanks
     
  4. borovica

    borovica New Member

    Joined:
    Nov 18, 2017
    Messages:
    3
    Car:
    2014 Passat TDI Comfort line
    Location:
    Toronto
    All you need is heater core,gasket set and add some coolant!
     
  5. niko61

    niko61 New Member

    Joined:
    Sep 17, 2012
    Messages:
    2
    Car:
    2013 Passat TDI SEL
    Location:
    New England
    Mods:
    Trailer Hitch! (haha...)
    Is this hard to replace DIY? Mine has same issue... And this after just having replaced the water pump (and timing belt) at only 80000! (I have to say, I love the mileage and the seat comfort on long trips, but the overall quality ~ meh!)
     
  6. borovica

    borovica New Member

    Joined:
    Nov 18, 2017
    Messages:
    3
    Car:
    2014 Passat TDI Comfort line
    Location:
    Toronto
    Most likely you will need a service shop to do it for you. The dashboard has to ne pulled out from inside the car in order to access the heating core. Hope its helpful!
     
    Last edited by a moderator: Nov 28, 2017
  7. AndrewP

    AndrewP New Member

    Joined:
    Oct 7, 2013
    Messages:
    13
    Car:
    Volkswagen Passat SEL TDI 2013
    Mods:
    Splash guards, 35% tint
    HEATER CORE HAS EXTENDED WARRANTY - 120k miles or 10 years.
    I have noticed same thing couple weeks ago. Very common problem- clogged heater core. Just had my done by dealer under warranty. No problem at all and heating works very well.
    VW actually extended warranty on Passat's for heater core- 120k miles or 10 years. You can actually verify that with your vin number through VW USA web page: go to contact tab- use chat to talk with representative and within less than 5 minutes they will verify it for you.
     
  8. Keithuk

    Keithuk Super Moderator

    Joined:
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    7,170
    Car:
    2010 Golf GTD (170) CBBB
    Location:
    Stoke on Trent, England
    Can you post this link?
     
  9. AndrewP

    AndrewP New Member

    Joined:
    Oct 7, 2013
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    Car:
    Volkswagen Passat SEL TDI 2013
    Mods:
    Splash guards, 35% tint
    Here is the link. http://www.vw.com/contact/
    At the bottom click on "chat icon" and tell representative that you suspect heater core issue and if they can check your VIN to make sure your car is covered. took me 5 minutes.
    Next day went to the dealer and they were not surprised. Dealer told me that he has to run diagnostic first. If it is heater core it will be fully covered( it was) otherwise you might pay for diagnostic fee and find out something else is wrong- heater door actuator etc.
    It was so common problem in USA therefore VW issued extended warranty on them. I have received even letter from VW confirming it sometimes last year.
    Extended warranty applies also to turbo charger and add blue heater tank- Only USA. Doubt this apply to EU customer.
     
  10. Keithuk

    Keithuk Super Moderator

    Joined:
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    Messages:
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    Car:
    2010 Golf GTD (170) CBBB
    Location:
    Stoke on Trent, England
    Ok I tried that link shown:

    To view our most frequently asked questions, please browse our FAQ Page.

    For financing related questions, please contact Volkswagen Credit at 1-800-428-4034, Monday thru Friday from 8 a.m. - 10 p.m. EST.
    You may also log on to https://www.vwcredit.com to submit your question via email.

    How may I help you
    System said:

    Thanks for choosing VW Chat! One of our Advocates will be with you shortly. In the meantime, feel free to browse our FAQ Page.

    Jennifer W said:

    Hello! My name is Jennifer W. How can I help you?

    Keithuk said:

    I've seen a message on a forum I use all the time saying

    Keithuk said:

    I tried the UK link but as with all chat sites you type in a question and loads of other links show which are nothing to do with my question.

    https://www.volkswagen.co.uk/need-help/contact-us

    It appears this 10 year extended warranty is only for USA.
     

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