New Member Account premium Upgrade...When does it happen?

Discussion in 'General Diesel Discussion' started by Oldranger, Sep 30, 2017.

  1. Oldranger

    Oldranger New Member

    Joined:
    Aug 15, 2017
    Messages:
    5
    Car:
    vw Jetta 2006 TDI BRM
    Location:
    Trenton Ontario Canada
    Love the content, so I thought an account upgrade was a bargain so I pulled the trigger and purchased the upgrade yesterday.
    I was under the impression that the upgrade would be instant once payment was made, but it didn't happen.

    How long does the upgrade take for access to premium content? Starting BRM timing belt change today, would love to have the access now.

    Still waiting.
     
  2. Oldranger

    Oldranger New Member

    Joined:
    Aug 15, 2017
    Messages:
    5
    Car:
    vw Jetta 2006 TDI BRM
    Location:
    Trenton Ontario Canada
    And I'm still waiting!! Day three now!
    Tried the "contact us"...no reply!!

    Good thing there are other sites that have the information available to everyone.
     
  3. Dave N

    Dave N Member

    Joined:
    May 31, 2015
    Messages:
    48
    Car:
    06 Golf TDI
    Location:
    Spokane Wa
    I don't remember exactly but I think it was instant. However; since I joined the site ownership has changed hands so how they handle that may have changed. You checked your spam folder just to make sure it didn't end up there right?
     
  4. Oldranger

    Oldranger New Member

    Joined:
    Aug 15, 2017
    Messages:
    5
    Car:
    vw Jetta 2006 TDI BRM
    Location:
    Trenton Ontario Canada
    Nothing in the Spam folder. I even sent an email via the contact us link here and no response!
    Thanks for the reply.

    Regards
    Steve
     
  5. Dave N

    Dave N Member

    Joined:
    May 31, 2015
    Messages:
    48
    Car:
    06 Golf TDI
    Location:
    Spokane Wa
  6. Oldranger

    Oldranger New Member

    Joined:
    Aug 15, 2017
    Messages:
    5
    Car:
    vw Jetta 2006 TDI BRM
    Location:
    Trenton Ontario Canada
    Thanks, I received an email today from someone at autoguide.com. This site is mixed in with may other forums, the response to my email from this site was addressed to me @ HCS Snowmobile Forums where I also have an account. My payment for the upgrade went to verticalscope.com. Very confusing, no wonder they can't figure it out.

    I'll respond here if and when my upgrade ever happens.
     
  7. Oldranger

    Oldranger New Member

    Joined:
    Aug 15, 2017
    Messages:
    5
    Car:
    vw Jetta 2006 TDI BRM
    Location:
    Trenton Ontario Canada
    Got my Premium access today! :)
     

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