I turned in my car almost a month ago. I received a check that day, however, they still have not paid the balance on my note as agreed. I have called several times (both my bank and the settlement number) and I feel like they (VW) are playing games. First the bank told me VW cut a check payable to the wrong entity so they returned it to VW. Now my bank tells me they were able to track the new check by the amount, however VW put no reference on the check as to account number, name, VIN... nothing! The bank had no idea how to apply it, so they returned it to VW again!